This page describes the terms and conditions of both online and in-store offers. For our full terms and conditions click here.

Please note: We reserve the right to cancel and refund any orders where promotions or offers have been discounted as part of a glitch or error.

All online offers are exclusive of delivery charges, unless otherwise stated in the promotion terms and conditions.

Promotional codes (also referred to as offer codes and discount codes) are each redeemable only once. Jersey Pearl reserves the right to withdraw a promotional code at any time. Promotional codes cannot be used in conjunction with other promotional codes or any other offer, and only one promotional code can be applied to each purchase. Promotional codes are redeemable in store and online unless otherwise stated in the specific terms and conditions for that offer.

Jersey Pearl Experiences

Tickets are valid only for the date and time booked.
Tickets are non-refundable, unless otherwise stated by Jersey Pearl.
Jersey Pearl reserves the right to amend or cancel experiences in exceptional circumstances.

Customer Crown Loyalty entitles you to year-round exclusive rewards and seasonal offers communicated instore and via e-mail. Each Crown Loyalty offer has unique terms and conditions outlined at the time the offers are running. Jersey Pearl reserves the right to withdraw the Customer Crown Loyalty offers at any time. Crown Loyalty accounts are limited to one per person and are for personal use exclusively by the registered account holder.

Jersey Pearl reserves the right to cancel or suspend a Crown Loyalty account, any benefits or membership to the Crown Customer programme, if Jersey Pearl believes the Crown account is not being used in accordance with these terms and conditions.

Jersey Pearl Crown Customer Loyalty accounts can only be used in Jersey Pearl stores in St Ouen, St Helier, Gorey, Jersey Pearl Café in St Ouen and jerseypearl.com.

Year-round exclusive rewards are:

·       Free hot drink refill – valid in the Jersey Pearl Café. Unlimited refill per crown customer per day

·       10% off orders for life

·       Exclusive event invitations – these are communicated instore and by email. You must be subscribed to our email list with a current, valid email address to receive these invitations

·       Priority sale access – these are communicated instore and by email. You must be subscribed to our email list with a current, valid email address to receive these invitations

·       Free restring – valid for Jersey Pearl jewellery only

Crown Customer rewards are subject to change, and we reserve the right to cancel, alter or withdraw a reward at any time without prior notice.

Blue Light Card holders of a Blue Light Card are entitled to the same rewards as our Loyalty Crown Members. Registration to receive these benefits must be done in store (no purchase necessary), after which point you will be able to receive the discount in store and online.

3 for the price of 2 available on selected dates only, on certain items and instore only. There is no cash equivalent to this offer. Cannot be used with any other offer.

Order/Product Reviews – by purchasing an item online you agree to receive an email inviting you to leave an optional review of your purchase if you should wish to. Please note this does not sign you up for any other marketing schemes/emails through Jersey Pearl it is for review purposes only.

Gift vouchers cannot be replaced if lost, stolen or destroyed. Vouchers cannot be refunded or exchanged for cash or other vouchers. If an intended purchase is for a higher amount than the face value of the voucher(s), the difference can be made up with a card payment. If it is less, then change cannot be given. Vouchers cannot be used in conjunction with any other offer. Vouchers cannot be sold to any third party without our consent.

Online Gift Card - Jersey Pearl Virtual Gift Cards can be redeemed at our website only, they cannot be redeemed in any of our stores or over the phone and e-mails.

Pricing

Our website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced or offers may be incorrectly applied.